LEVEL OF PROBLEM WITH THE UNIT
Did your unit works the way it is supposed to?	Yes No
If not, how many times did you have TECHNICAL problems with your unit?	... 1 time 2 times 3 times More than 4 times
TELUS CUSTOMER SERVICE QUALITY
Did you ever contacted Telus Mobility support center?	Yes No
Did they help you resolve your problem?	Yes No
Did you have to call Sani-Marc / Wood Wyant tech support after talking with Telus?	Yes No
TELUS 411 SERVICE QUALITY
Did you ever use Telus's 411 service (directory assistance)?	Yes No
Did the 411 service reach you expectation?	Yes No
COVERAGE AREA IN YOUR TERRITORY
Did your cellphone have a good coverage in the part of the country where you work?	Yes No
If not, what is the percentage of your WORK time that you don't have coverage?	... 10 20 30 40 50 60 70 80 90 100
EASE OF USE OF PHONE FUNCTION
Do you think that the phone functions on your unit are easy to use?	... Very easy Easy Somehow easy Difficult Very difficult
Do you use the voice dialing software (VoiceCommand)?	Yes No
Do you think that the voice dialing is easy to use?	... Very easy Easy Somehow easy Difficult Very difficult
EASE OF USE OF BLUETOOTH PERIPHERAL
Do you use a Blutooth wireless headset?	Yes No
Do you think it's easy to use such an headset with your unit?	Yes No
Didi your Blutooth headset improve sound quality on your phone?	Yes No
EMAIL FUNCTION USE
Are you using email functions on your unit?	Yes No
Do you think that email functions are easy to use?	Yes No
PHONE'S SOUND QUALITY
Do you think that the sound quality of your unit is adequate?	... Great Adequate Average Poor Very poor
TRAINING NEEDS
Do you feel that you need some more training to be able to use the unit to it's full potential?	Yes No
On what subject would you like to receive training regarding the unit?
"MUST HAVE" FUNCTIONS
What functionality could be added to the phone in order for the unit to be more efficient for you?
GENERAL OPINION
What is your general opinion of the mobile telecommunication program of the Sani-Marc Group?